We absolutely appreciate our previous relationship, and this request isn’t a reflection on you. AML/CTF obligations require us to apply the same checks consistently to all customers, even those we know well. It’s about compliance, not trust. As a current client, we may simply need to update the information we have on...

If this information isn’t provided, we won’t be able to proceed with onboarding or offer our services, as all real estate agencies are required by law to collect this...

Your personal information will only be issued outside of C&F for purposes of AML/CTF Act, ie to verify your...

Your company, trust, charity, or partnership is our customer. We are required to understand its nature and purpose, as well as who ultimately owns and controls it. To meet these obligations, we need to collect information about the entity so we can clearly identify who we are dealing with and how it is governed and...

Under the Anti-Money Laundering and Counter Terrorism Laws of Australia, all real estate agencies are required to verify the identities of clients before we can do business with them from 1 July 2026. To verify your identity we must collect your name, date of birth and residential...

The short answer is "NO". Commercial properties are not zoned, nor approved to be occupied as a residential dwelling. There can be some exceptions to this, such as having a caretakers residence in a commercial complex, but the general rule of thumb is that commercial properties cannot be used to reside or sleep...

Commercial leases typically allow for tenants to undertake works to a property, though subject to obtaining the prior written consent of the...

In short, because no one can sell a secret. Marketing costs in the Real Estate industry are transparent, so an agent coordinates the marketing for a client, but does not make any money or margin on these costs. Agents don't typically pay for marketing costs as the marketing is a service from another supplier, simply coordinated by the...

A standard term in commercial leases is that the tenant pays for the cost of the lease being prepared, however this is not a hard and fast rule. It is often a term negotiated between the parties for commercial leases. For Retail Leases, it is illegal for a tenant to pay for the cost of the Lease preparation....

Refer to answer in Why do I have to pay GST if I buy a commercial...